Refund Policy
Thank you for shopping with us. We strive to provide high-quality designer clothing and excellent customer service.
Returns
- Returns can be requested within 7 days of receiving the order.
- The product must be unused, unwashed, undamaged, and returned with all original tags and packaging.
- Items that have been worn, altered, washed, or damaged by the customer are not eligible for return.
Non-Returnable Items
The following items are not eligible for return or refund:
- Customized or made-to-order products.
- Products purchased during clearance or final sale.
- Gift cards (if applicable).
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos and your order number. After verification, we will offer a replacement or refund, as applicable.
Refunds
- Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to the original payment method within 5–7 business days. The actual credit timeline depends on your bank or payment provider.
Contact Us
For return or refund requests, please contact us through the contact details provided on our website.